Legal

Privacy Policy

Your privacy matters. This policy explains what information we collect, how we use it, and how we keep it safe.

1. Information we collect

We collect information you provide directly, such as your name, business name, email address, phone number, billing details, and project details when you fill out forms, start a checkout, or use our onboarding form.

We also collect basic technical data automatically, such as your IP address, browser type, pages visited, and referral source, to help us understand how visitors use our site and improve our services.

2. How we use your information

We use the information we collect to:

  • Build, host, and manage your website
  • Process payments and manage your subscription
  • Communicate with you about your project or account
  • Improve our website, marketing, and customer experience
  • Comply with legal obligations and protect our rights

3. Sharing your information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as payment processors, hosting providers, and analytics platforms. These providers are only allowed to use your information as needed to perform their services for us.

4. Cookies and tracking

We use cookies and similar technologies to track website usage, remember preferences, and support marketing efforts. You can manage or disable cookies through your browser settings. Some features of the site may not work properly if cookies are disabled.

5. Data security

We take reasonable precautions to protect your information, including encryption, secure hosting, and limited access. No method of transmission over the internet is 100% secure, but we work to keep your data as safe as possible.

6. Your rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us at hello@bigwaydigital.com. We will respond to reasonable requests as quickly as we can.

7. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact us

If you have any questions about this privacy policy, please contact us at hello@bigwaydigital.com.

Effective date: August 2026.